1. Table allocation
Online bookings made between Monday and Wednesday lunchtimes will be allocated to the bar regardless of what area is chosen on the booking form.
1a. Table time allocation
In order to allow other guests time to enjoy our beautiful restaurant our table time policy is as follows: 2 Guests = 2 hours, Parties of 3-6 guests = 2.5 hours, Parties of 7or more = 3 hours. Of course on the quieter nights you may be fine to keep the tables longer than stated. Please check in with the restaurant host on the ground floor on arrival at Chapel 1877 and they will then direct you to your table. If you are running late for your table please call and advise us as soon as possible but this may eat into the time you have available in the restaurant.
2. Booths & Pricing
The chapel has three bespoke 2 person ‘Cwtch’ Booths which are exceptionally popular. If you wish to specifically book a booth please contact one of our reservations team and they will check availability. Sunday to Thursdays £10 supplement. Fridays, Saturday and Event dates £20 supplement. The Chapel operates a 12% optional service charge.
3. Cancellations and changes
Should you need to cancel or amend your booking please get In touch as soon as possible. Wherever possible we attempt to meet your requirement but we do require at least 48 hours* notice in the event of cancellation and at least 7 days* notice for larger parties of 7 or more. Tables are released if guests are more than half hour late against the booking time. (*Special Event dates, large party & Weddings come with separate cancellation terms.) Deposits are forfeited if this is not adhered to (see below).
Due to the limited number of tables in our beautifully restored chapel we do operate a deposit system to secure tables on Fridays, Saturdays and special event dates. This is usually £10* per person. The deposit must be paid at the time of the booking, larger parties of 10 or more can benefit for a 7 day grace period to collect deposits if required. Unless specified otherwise your deposit will be kept on our system and deducted from your bill on the night. Please mention to your server you have a deposit when requesting your final bill. Should you need a VAT receipt please ask your server on the night and they will happily provide one which will also detail any deposit made. (*£20 per person on special event dates)
5. Forfeit of Deposits
Please note you will lose any deposits made if you do not adhere to the Cancellation policy outlined above. In exceptional circumstances the General Manager at sole discretion may allow you to move the deposit to a new date but you will be asked to provide some form of proof for this. (Please contact us as soon as possible). If your party numbers drop within the 2 day / 7 day policy as outline above the deposits of those individuals will be forfeited, party organisers are requested to advise all guests of this policy.
7. Christmas bookings and Special events: Cancellation policy
(Event dates include; Rugby days, ALL December, Gala nights, Mothers day, New Years Eve, Beaujolais Day, Easter Sunday etc) For these dates the deposit is strictly non-refundable and cannot be used to pay for other goods and services. Party organisers are requested to inform everyone in their party of this policy. We regret should your party size decrease in numbers, payments (including deposits) cannot be offset against food or beverage. In the unlikely event that the restaurant is obliged to change the function either all monies will be refunded or an alternative date or location offered without liability to Chapel 1877.